Privacy Policy — 77v777

This Privacy Policy ("Policy") describes how 77v777 ("we", "us", "our") collects, uses, stores, and discloses personal data obtained from individuals ("you", "your", "the Player") who access or use the website at 77v777.net and any associated services. This Policy should be read together with the 77v777 Terms and Conditions and Responsible Gaming Policy, both of which are available on this website.

1. Personal Data We Collect

77v777 collects personal data through several channels: directly from you during registration and account use, automatically through your interactions with the platform, and from third-party sources such as payment processors and identity verification providers. The categories of data we collect are described below.

1.1 Data You Provide Directly

• Identity data: Full name, date of birth, nationality, and government-issued identification number as provided during Know Your Customer (KYC) verification.
• Contact data: Email address, mobile phone number, and residential address (including city, district, and postcode within Bangladesh).
• Account credentials: Username and encrypted password. We do not store your password in plain text at any point.
• Financial data: Payment method details (bKash number, Nagad number, Rocket number, Upay number, or masked card details for Visa and Mastercard transactions). We do not store full card numbers on our servers; card data is handled directly by our PCI-DSS compliant payment partners.
• Verification documents: Copies of government-issued photo identification (National ID Card, passport, or driving licence) and proof of address submitted during KYC review.
• Support communications: Any information you provide when contacting 77v777 support at [email protected], including the content of your messages and any attachments.

1.2 Data Collected Automatically

• Technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited, game sessions started and completed, bet amounts and outcomes, session duration, login timestamps, and navigation patterns within the platform.
• Transaction data: Records of all deposits, withdrawals, bonus credits, wagers, and account balance changes associated with your account.
• Cookie and tracking data: Data collected via cookies and similar technologies as described in Section 4 of this Policy.

1.3 Data from Third Parties

We may receive additional personal data about you from the following third-party sources:

• Identity verification and fraud prevention services that cross-reference your registration details against public and proprietary databases.
• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard network partners) who provide transaction confirmation and, where relevant, fraud alert data.
• Game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) who may share session and fairness data relating to games played on the 77v777 platform.

2. How We Use Your Personal Data

77v777 processes your personal data only for specified, explicit, and legitimate purposes. The table below summarises the primary processing activities, the data categories involved, and the legal basis for each activity.

Processing Purpose	Data Categories Used	Legal Basis
Account registration and management	Identity, contact, credentials	Contractual necessity
Identity and age verification (KYC)	Identity, verification documents	Legal obligation; contractual necessity
Processing deposits and withdrawals	Financial, transaction	Contractual necessity
Fraud prevention and security monitoring	Technical, usage, financial	Legitimate interest; legal obligation
Providing customer support	Identity, contact, support communications	Contractual necessity
Responsible gaming monitoring and intervention	Usage, transaction, identity	Legal obligation; legitimate interest
Platform analytics and improvement	Usage, technical (aggregated/anonymised)	Legitimate interest
Sending account-related transactional communications	Contact, transaction	Contractual necessity
Sending promotional offers (where opted in)	Contact, usage	Consent

77v777 will not use your personal data for any purpose that is incompatible with those listed above without first notifying you and, where required, obtaining your consent.

3. Data Sharing and Disclosure

77v777 does not sell, rent, or trade your personal data to any third party. We may share your data with carefully selected third parties only in the following circumstances:

3.1 Service Providers

We engage third-party companies to perform functions on our behalf — including payment processing, identity verification, fraud detection, IT infrastructure, and customer support tooling. These providers are granted access only to the data they need to perform their specific function, and they are contractually required to maintain the confidentiality and security of your data and to process it only on our documented instructions.

3.2 Game Providers

When you play a game supplied by a third-party provider such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, certain session-related data (such as a pseudonymous player identifier, bet amounts, and game outcomes) is transmitted to that provider's servers in order to operate the game. These providers operate under their own privacy and data security standards, which 77v777 reviews as part of its partner onboarding process.

3.3 Legal and Regulatory Disclosure

77v777 may disclose your personal data to competent authorities, regulatory bodies, law enforcement agencies, or courts where we are required to do so by applicable law, or where such disclosure is necessary to protect the rights, property, or safety of 77v777, its players, or the public. We will notify you of any such disclosure where we are legally permitted to do so.

3.4 Business Transfers

In the event that 77v777 undergoes a merger, acquisition, or sale of all or a substantial part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to this Privacy Policy that results from it, with a reasonable period to raise objections or close your account before the transfer takes effect.

4. Cookies and Tracking Technologies

77v777 uses cookies — small text files placed on your device — and similar tracking technologies (such as web beacons and local storage objects) to operate the platform, maintain session continuity, prevent fraud, and gather aggregate analytics. The following categories of cookies are used on the 77v777 platform:

Cookie Category	Purpose	Can Be Disabled?
Strictly Necessary	Maintain your login session, remember your account preferences, enable secure payment flows, and prevent cross-site request forgery (CSRF).	No — platform will not function correctly without these.
Functional	Remember your language preference, game lobby view settings, and responsible gaming tool configurations.	Yes — disabling may reduce platform personalisation.
Analytics	Collect anonymised and aggregated data on how players navigate the platform, which game categories are most visited, and where errors occur, helping us improve the user experience.	Yes — opt out via browser settings or by contacting support.
Fraud Prevention	Identify suspicious login behaviour, detect automated account creation, and cross-reference device fingerprints against known fraud patterns.	No — disabling these cookies may result in account access restrictions.

You may manage or delete cookies at any time through your browser settings. Please note that disabling strictly necessary or fraud prevention cookies may impair your ability to log in to or use the 77v777 platform. For detailed guidance on managing cookies in your browser, refer to your browser's official help documentation.

5. Data Retention

77v777 retains your personal data for the period necessary to fulfil the purposes described in this Policy, subject to the following specific retention rules:

• Active account data: Retained for the full duration of your account's existence plus a minimum post-closure period as described below.
• Transaction and financial records: Retained for a minimum of seven (7) years from the date of the transaction, in accordance with financial record-keeping best practices and applicable legal requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of submission or from the date of account closure, whichever is later.
• Support communications: Retained for a minimum of three (3) years from the date of the communication, to enable us to resolve follow-up queries and demonstrate compliance with our support obligations.
• Anonymised analytics data: May be retained indefinitely in a form that does not identify any individual player.
• Responsible gaming records: Self-exclusion records and deposit limit histories are retained for the full duration of the restriction plus five (5) years, to prevent circumvention via new accounts.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. If you request account closure, we will initiate the deletion process for data that is not subject to a mandatory retention period.

6. Your Data Rights

As a player on the 77v777 platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with your registered email address and a clear description of your request. We will respond within a reasonable timeframe, typically within 30 days.

• Right of access: You may request a copy of the personal data that 77v777 holds about you, together with information about how and why it is being processed.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to our legal obligations to retain certain categories of data as described in Section 5.
• Right to restriction of processing: In certain circumstances, you may request that 77v777 restrict the processing of your data — for example, while a dispute about its accuracy is being resolved.
• Right to object: You have the right to object to processing of your personal data that is carried out on the basis of our legitimate interests, including profiling for responsible gaming purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent (for example, receipt of promotional communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.
• Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request that your data be provided to you in a structured, commonly used, machine-readable format.

7. Data Security

77v777 implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:

• SSL/TLS encryption: All data in transit between your browser and our servers is encrypted using TLS (Transport Layer Security) with current cipher standards.
• Encrypted password storage: Account passwords are stored as salted cryptographic hashes. We never store or transmit passwords in plain text.
• Access controls: Access to systems holding personal data is restricted on a need-to-know basis, with role-based access controls and multi-factor authentication required for privileged administrative accounts.
• Payment data handling: Full payment card numbers are never stored on 77v777 servers. Card payment flows are routed directly through our PCI-DSS compliant payment partners.
• Fraud monitoring: Automated systems continuously monitor account activity for patterns consistent with unauthorised access, identity theft, or account takeover attempts.
• Incident response: In the event of a data security incident that is likely to result in a risk to your rights and freedoms, we will notify affected players without undue delay.

While 77v777 takes all reasonable steps to protect your data, no system of data transmission or storage can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately at [email protected] if you suspect that your account has been compromised.

8. Updates to This Privacy Policy

77v777 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we provide. When we make a material change to this Policy, we will notify registered players via the email address associated with their account at least fourteen (14) days before the updated Policy takes effect.

The updated Policy will be published on this page with a revised effective date. Your continued use of the 77v777 platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not accept the changes, you should close your account before the effective date and cease using the platform.

For questions, concerns, or requests relating to this Privacy Policy or to your personal data, please contact the 77v777 support team at [email protected]. Our support team is available in English, 24 hours a day, 7 days a week (BST, UTC+6).